Information we may collect from you
When you register, use the Website or enter into a transaction with Us:
How we use the information provided to Us
We use information held about you in the following ways:
If you have provided Us with your contact details, We may contact you using any of the contact details provided. We are not involved in any direct marketing purposes and will not contact you to market to you.
To protect you, Us and others from deception fraud and theft, we may pass on information that we obtain from you or Our identity checks to certain organisations (including law enforcement services).
Disclosure of your information
We may disclose your information to third parties:
We may disclose your information to third parties if We are under a duty to disclose. We may share your personal data in order to comply with any legal obligation upon Us, or to protect Our visitors, patients, employees' or agents' rights, property or safety.
IP Addresses and Cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregated information. This is statistical data about Our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies are elements of data which contain information that is transferred to your computers’ hard drive browser and stored on your system. They help us to see which pages of the Website have been visited and so improve the Website to deliver a better and more personalised service.
They enable Us:
Cookies do not contain confidential data such as your name, credit card details etc.
Where we store your personal data
All information you provide is stored on Our or Our vetted and contracted agents’ secure servers. Where We have given you (or where you have chosen) a password which enables you to access certain parts of the Websites, you are responsible for keeping this password confidential and its use, in whatever circumstances. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal data, We cannot guarantee the security of your data transmitted to the Website. Therefore, you accept that any transmission is at your own risk and you will not hold Us responsible for any breach of security unless this is due to Our negligence or willful default. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access. We will retain your information for a reasonable period or as long as the law requires.
If you have previously consented to Us keeping your data you may change your mind at any time. Once you have unsubscribed We will only use the data we have in connection with aggregating statistical and analytical information for the purposes of improving the Website and Our "Stop Smoking Campaign". We will not retain and use your data for marketing purposes. If you wish to unsubscribe, please email us at email@example.com or write to us at Unit 7, Ambley Green, Burley Drive, Gillingham Business Park, Gillingham, Kent, ME8 0NJ.
Whilst We will generally not carry advertising, the Website may, from time to time, contain links to and from the websites of networks, advertisers and affiliates sharing our aims and goals. If you follow a link to any of these third party websites, please note that such other websites are completely separate and unrelated to Us, have their own privacy policies and that accordingly We do not and cannot accept any responsibility or liability for your usage of such websites. Please check these third party websites’ privacy policies before you submit any personal data to them.
Access to and updating of information
You have the right to access certain personal data We hold about you. A written request for information is required and this may be subject to a fee to meet Our costs. Such fee will be no greater than the then current maximum figure recommended by the Information Commissioner.
You have the option to provide Us with an update of any information held by us about you where this information has changed. To do this, please contact us in writing at Unit 7, Amberley Green, Burley Drive, Gillingham Business Park, Gillingham, Kent, ME8 0NJ.
The Website may use Flash technology to enhance your experience. If so, and if your computer does not currently have Flash, the Websites are designed to automatically display non-Flash graphic alternatives. Flash is supported by Microsoft Internet Explorer and Mozilla Firefox browsers. Flash has to be downloaded, but only once, and it is free.
Join our Online Smokefree Service and interact in online sessions, track your progress and receive help and advice from health advisors and fellow members.